Anway I went along with him/her and tried a few shades - too orange - too red - too brown and eventually a Goldilocks moment - "Perfect!" he/her said. "What is this shade called?" I asked. Well I had to ask as the writing on the bottom of lipsticks is in elf language - too small for anyone taller than 5cms to read without a magnifying glass. "Perfect Pink, I was told with a flourish. Great - it's exactly the shade that I was wearing when I came in! I'll stick to using my free with purchase one! He/She pouted and off I went to powder my nose and my lips!!